Frequently Asked Questions
Everything you need to know about your Olyndra London experience.
How long does shipping take within the UK and internationally?
Standard UK delivery typically takes 2-4 business days. For our international customers, shipping usually takes 7-10 business days depending on the destination and customs processing.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please ensure the hygiene seals are intact for jewelry and intimate wear to qualify for a full refund.
How can I find the right size for Olyndra London apparel?
Each product page features a detailed 'Size Guide' button. Our garments are designed with a contemporary British fit; if you are between sizes, we generally recommend sizing up for a more comfortable silhouette.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna for eligible orders.
Are your materials ethically sourced?
At Olyndra London, we are committed to sustainability. We partner with audited manufacturers who adhere to fair labor practices and prioritize high-quality, durable fabrics to reduce textile waste.
Can I track my order once it has been dispatched?
Yes, as soon as your order leaves our warehouse, you will receive an email notification containing a tracking link and a unique reference number to monitor your delivery in real-time.